If you like books and bookstores, you should read this. It’s funny.
Ok, a more proper review then: As someone who has worked in retail or customer service, none of this stuff surprises me. People often live in their own bubbles which can show how ignorant and sadly entitled they are. Both the “Parents” and “Customers Behaving Badly” section of this book shows that. There is something depressing stuff about society in here. All we can do is better customers ourselves, and laugh about these unique moments in time: